Channel-flexible outside.
Structured, owned and controlled inside.
Enquire by phone, email, WhatsApp, a website callback or the calculator — whichever suits you. Every route lands on one case record with an owner, a next action and an SLA. Nothing is re-keyed from enquiry to redemption.
- Record
- One reference
- Portal login
- Not required
- Re-keying
- None, ever
We don't force a form or a login as the price of engagement.
Pick a channel. Whatever you choose, it's captured and normalised into the same structured enquiry fields — and becomes one case with a reference, an owner and a task.
- Source
- Phone · BDM desk
- Borrower
- Oakfield client
- Amount
- £420,000
- Security
- Semi, Leeds — £650,000
- Purpose
- Auction purchase
From first contact to redemption, on one record.
Eight stages, one reference, no rekeying. Pick a stage to see what happens and what you'll see on your case.
Enquiry
Phone a BDM, email, WhatsApp, request a callback or use the calculator. We never restrict the route to make the system easier to run.
- Reference
- NB-EQ-26117
- Owner
- Sales desk
- Holding
- Northborn
- ✓Who owns it — and whether Northborn or an external party is holding progress.
- ✓The next action — contact the broker, request information, or issue terms.
- ✓The SLA — due date and time, position and escalation path.
- ✓The record — original source and inputs retained against the case.
Three-tier references: your customer number never changes, each enquiry gets its own reference, and the completed loan reference runs servicing — with the enquiry reference retained and searchable.
Five quick questions. An indicative figure — and a head start on your enquiry.
Your inputs, assumptions and the calculated output map straight into the enquiry and loan fields. Send it to us and the owner picks it up with nothing re-keyed.
Apply for a Northborn bridging loan
About 15 minutes. Eight short steps. If you've received terms from us, everything you've already supplied is pre-filled — we only ask for what's new or needs confirming, and it updates your existing case rather than creating another.
- ✓Save and resume from the same link
- ✓Evidence checklist builds as you answer
- ✓Upload securely — common file formats
- ✓An underwriter is assigned on receipt
- 1Getting started2 min
- 2Borrower~2 min
- 3People~2 min
- 4Credit history~2 min
- 5Property~2 min
- 6Loan~2 min
- 7Exit and solicitor~2 min
- 8Review and submit1 min
Easier for the broker. Clearer for the team. More controlled for the business.
That's the test we hold ourselves to. Here is what it means in practice when you place a case with us.
Broker experience
You choose how to communicate. We never force an enquiry form or a login as the price of engagement.
Internal control
Every valid enquiry creates a record, reference, owner, task, next action and SLA — automatically.
Data continuity
Information is captured once, validated and reused across terms, application, documents, underwriting and servicing.
Technology role
Automation and AI remove administration and highlight risk. People keep accountability for material decisions.
Dynamic evidence checklist
Required documents respond to the case profile. Switch the case type and watch it change.
- ✓Photo ID and proof of address
- ✓Proof of deposit and source of funds
- ✓Memorandum of sale / auction contract
- ✓Valuation instruction
- ✓Exit evidence — sale or refinance in principle
- ✓Solicitor details
Every live item has an owner
SLA runningTasks are raised by events and rules, with manual reassignment and prioritisation retained. A generic activity list isn't good enough.
Human credit authority
Phone, email, WhatsApp and web all create the same structured record.
One persistent reference and no rekeying, enquiry to servicing.
Website inputs map to enquiry and loan fields, assumptions included.
Secure-link application and uploads without registration.
Every live item has an owner, status, next action, due time and escalation.
Terms, offers and statements populate from structured data, versioned.
Required documents respond to the case profile; gaps are visible.
Email, WhatsApp and phone activity sits on the case with consent recorded.
AI may flag risk; material decisions stay controlled and attributable.
Facility eligibility, allocation and completion approval link to the loan.
Transactions reconcile from completion through redemption and funder reporting.
All data, documents, tasks and transactions are accessible and exportable.
Tell us when to call — and how you'd like us to keep in touch.
Your communication preference and consent are recorded on the case. Every email, WhatsApp and call note is attached to it, so you never repeat yourself.
Ready when you are — by phone, by message, or right here.
Start a secure application, run the calculator, or ask for a call. Whichever you choose, you'll have a reference, an owner and a next action before the day is out.